Neminfra

Introducing Neminfra

Neminfra is a small Australian based company, specialising in providing National Electricity Market (NEM) participants with NEM application support, IT infrastructure management and automation though scripts and software development.

Our expert team, with over 20 years experience working with NEM Market Participants, possesses extensive knowledge of NEM systems, Market Data and what it takes to interface successfully with the Market Operator.

What does Neminfra Do

If you are a participant in the NEM looking for IT support, Neminfra can provide the following services

Management of NEM Software
Management of Participant Market Databases and data replication
Experience loading MMS, CATS, GSH, GASBB, MIBB and STTM data
Management of Cloud, On-Prem and Datacenter Infrastructure
Software Development for NEM related systems
Development monitoring and management of custom scripts and automation
General IT support and advice
24 x 7 monitoring and response
24 x 7 helpdesk

NEM Participant Software

Neminfra is highly experienced in Managing all aspects of a participants' interfaces with the Market Operator.

Including:

Accessing the market's participant only networks, APIs and portals
Managing participant credentials, certificates and privileges
Installing, configuring, monitoring and maintaining market specific tools and applications
Interfacing with the market operators support hub and helpdesk staff

NEM Participant Database

Neminfra understands that quick and reliable access to market data is essential for participants to make well informed decisions and stay compliant in the operation of their assets.

Neminfra work with:

Databases like Oracle, MS SQL and Postgres
On-prem and cloud based databases
NEM and vendor patching and upgrade schedules
Backup, Restore and Business Continuity measures

IT Infrastructure

Neminfra draws on it's experienced staff to help participants design, build, secure and run IT infrastructure.

For NEM related infrastructure, Neminfra provides:

A consistant focus on security
Design and Architecture
Cost and capacity estimation and planning
Implementation, Support and Maintenance
Monitoring, Alerts and incident management
High Availability (HA) options if required
Backup and recovery options

Automation Software and Scripts

Neminfra writes and manage scripts and custom software to help participants monitor, manage and maintain their NEM systems, market interfaces, backups, file transfers and data flows.

Neminfra uses popular tools and languages, complimented with industry standard source code control and security analysis tools.

Automation Software and Scripts

Neminfra provides implementation, configuration, patching, support, maintenance, backups of systems for participants.

Monitoring and Helpdesk

Neminfra offers round-the-clock support for critical systems. Providing real-time response to issues and incidents as they arrise.

Neminfra's 24 x 7 helpdesk also provides direct access to local hands-on IT specialists who can address issues and concerns immediatly.